As we all know, the current explosion of 4.0 technology is both an opportunity and a challenge for businesses. Recently, with the participation of e-commerce, the shopping market has become more vibrant than ever. Customers have more choices, which means your business has to come up with a different strategy to attract customers  free shipping is currently one of the competitive factors in the technology age . So why is that? Let's find out through the article below!

1. What is free shipping? Why is free shipping creating a craze these days

+ Cargo is understood as the delivery of goods moving from one place to another. Usually freight is associated with freight services and has a contract of carriage between the shipper and the consignee.

Freight is understood as the delivery of goods moving from one place to another.

+ There are 5 shipping methods as follows:

• Road
• Rail
• Waterway (sea transportation, inland waterway)
• Airline
• Pipeline

+ In each method can be divided into different forms. For example, sea transport includes container transport, bulk cargo, liquid cargo, etc. The modes of transport can also be combined together synchronously to form multimodal transport.

+ Currently, to create competition in the market, many businesses have chosen the strategy of free shipping to their customers. When free shipping is applied, the customer will not have to pay any additional fees.

2. Why is free shipping a craze these days?

It is no coincidence that this service is preferred by businesses and creates a fever today. Because it hits the customer's mind who always wants to use what has quality but is not expensive.

Many businesses today apply the form of Freeship to attract and retain their customers.

The higher the shipping cost, the more customers will be afraid to use your service. There are many customers who admit that freight greatly affects their purchasing decisions. Therefore, many businesses today apply the form of Freeship to attract and retain their customers.

3. Why is saying free shipping a competitive factor in the age of technology?

Free shipping is a competitive factor in the age of technology, there is no doubt that customers are not only interested in the quality and price of the product, but also pay special attention to your shipping. .

No matter how good a product is, how affordable the price is, but the shipping policy does not bring benefits to customers, they are willing to choose another address to buy and get free shipping. Free shipping gives businesses a lot of benefits such as

a. Get a loyal customer base
+ Good quality products combined with the free shipping factor will help businesses gain the love of customers and create long-term relationships with customers.

Free shipping helps businesses gain loyal customers.

+ Sometimes these loyal customers will help recommend your product to your friends and colleagues. It can be considered as an inexpensive form of marketing that is quite effective.

+ For example: If free shipping news is announced via Email, customers will simply have the habit of receiving emails from businesses to catch the latest news, creating familiarity and binding.

+ However, to have this loyal customer base, your business must apply a free shipping strategy throughout your business. Are you sure that if you don't apply free shipping, customers will still choose you?

+ There have been many cases when in order to please customers, choosing Freeship to have a stable number of customers, but only after a while if your business does not apply this form anymore, they are ready to leave you.

Free shipping helps increase sales and profits
+ An obvious fact is that when the shipping costs of your business will become smaller as the number of orders increases and the number of old customers also increases significantly.

+ This is natural when applying free shipping, if applying this way but your business is still standing still, you need to review the operating stages right away.

Free shipping helps increase sales and profits.

+ When purchasing, in addition to finding out product information, customers will decide to choose addresses with a free shipping policy. Since then, if the business offers free shipping, the number of customers will order more, which means that revenue and profit will increase.

When applying free shipping, the number of orders of businesses will definitely increase, which means that the delivery staff will also increase accordingly to meet enough.

However, when the delivery team increases, businesses face a difficulty that is difficult to control delivery quality, order control sometimes takes time to make timesheets,

If conventional management methods are applied, even if the business applies free shipping, slow delivery will not attract customers.

Businesses can choose the solution is to hire an external transport company to be able to do well in the transportation stage and also to keep their business reputation to customers. Or if you are using a separate team of shippers and want them to work more professionally, you can use Movecrop shipper management software.

The above article shows that the transportation factor holds an extremely important wallet in business and is a factor that creates the competitiveness of businesses in the current technology age.